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Business types Bakery & pastry setup

Business types

Bakery & pastry setup

A settings recipe for grab-and-go bakeries and cake shops: pay first, fast takeaway, custom items for special requests, and notes on pre-orders.

5 min read Updated 15 Nov 2026
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This guide is for bakeries, bread shops, and cake shops where guests pick items from the display case themselves, carry a tray to the cashier, pay, and go. Some also sell coffee or drinks made at a bar, and now and then take birthday cake orders.

Bakery & pastry

Pick from the display, pay, take it home.

Flow

  1. 1Pick from the displayGuest
  2. 2Ring up & payCashier
  3. 3Kitchen orders, if anySystem
  4. 4Pack & doneCashier

Modules

Core POSKitchen (KDS & kitchen printer)

Sample menu

Croissant MentegaRoti Bakar CokelatCappuccinoCokelat Panas

Devices

1 cashier tablet + 1 receipt printer (+ bar printer if you sell coffee)

There’s no dedicated bakery preset yet. Choose the Café / coffee shop business type in the setup wizard, then adjust.

Setting Value Where
Order sources Cashier Settings › Order flow
Payment timing Pay first Settings › Order flow
Table for dine-in No tables, or Optional if you have seating Settings › Order flow
Orders without a table are called by Guest name Settings › Order flow
Kitchen tickets Kitchen printer (only for drinks/hot food) Settings › Receipts & printing
Receipt print mode Ask cashier Settings › Receipts & printing

Modules: Core POS, plus Kitchen if you sell coffee or items that need to be prepared.

Setup steps#

1. Order flow#

  1. Open Order flow. Back OfficeSettingsOrder flow.
  2. Choose “Pay first” and the Cashier order source.
  3. Set up tables. No seating? Choose No tables (free seating). A few seats for coffee? Choose Optional.
  4. Call orders by guest name. Handy when some drinks need to be prepared.
  5. Save.
order.payment_timingpay_first
Guests pay at the cashier. Takeaway, which makes up most bakery sales, is always pay first.

2. Display case menu#

  1. One category per type. In Back OfficeMenu & pricingCategories, create Sweet Breads, Pastry, Cake Slices, Whole Cakes, and Drinks.
  2. Use variants for sizes. For example: Bolu Pandan with a Slice variant at Rp12,000 and a Whole variant at Rp85,000. Croissant Rp22,000, Roti Sobek Cokelat Rp28,000.
  3. Add photos. Photos help new cashiers recognize display case products quickly.
  4. Availability schedule. Breads that are only sold in the morning can get an Availability schedule, for example 07:00–11:00.
  5. Quick sold out. When a display item runs out, long-press it on the cashier tablet and choose Mark sold out.

3. Send only drinks to the kitchen#

Bread from the display case doesn’t need a ticket. Route only the categories that actually need preparing.

  1. Create a Bar station. In Back OfficeKitchen stations.
  2. Check only the Drinks category (plus hot items like Toast) for the station. Leave Sweet Breads, Pastry, and Cakes without a station.
  3. Add a bar printer in Back OfficeDevices under Printers & drawer, then connect it to the Bar station.

Items without a station don’t create kitchen tickets, which is exactly what you want for display case products. The Kitchen stations page shows an “items have no station” list as a reminder. For a bakery, that’s expected.

4. Custom items for special requests#

A guest wants writing on a cake, number candles, or an extra box? On the cashier tablet, tap + Custom item:

  • Name: “Cake writing: Happy Birthday Dinda”
  • Price: Rp10,000
  • Send to: No kitchen (or a station if it needs preparing)
  • Note: “Pink”

Custom items get tax and discounts like regular items, print on the receipt, and show up in reports. See Custom items.

5. Cake orders (pre-orders)#

6. Devices and staff#

One Cashier tablet in front of the display case. Add a second cashier tablet on weekends if the line gets long. Display case staff who also take payments use the Cashier role.

Example: a busy morning#

Sunday morning, 09:00.

  1. Ibu Sari brings a tray with 2 Croissants and 1 Roti Sobek Cokelat, and orders 1 Es Kopi Susu.
  2. The cashier taps all three, enters “Sari” as the Customer name, then taps Pay. The total is Rp22,000 × 2 + Rp28,000 + Rp22,000 = Rp94,000, plus 10% PBJT (Indonesia’s regional restaurant tax, formerly PB1) = Rp103,400.
  3. Ibu Sari pays by QRIS. Only the Es Kopi Susu ticket prints at the bar printer. The bread gets bagged right away.
  4. The cashier picks Digital receipt (QR), and Ibu Sari scans it to save the receipt on her phone.

Tips and common mistakes#

Checklist before opening#

  • Every display case product has a photo so new cashiers can recognize it quickly.
  • Only the drinks/hot food categories are routed to a station.
  • Items in different sizes (slice/whole) use variants, not separate items.
  • Cash rounding is set up.
  • Staff know how to Mark sold out when the display case runs empty, and how to use + Custom item.

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