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Devices & printers Printers, cash drawers & kitchen stations

Devices & printers

Printers, cash drawers & kitchen stations

Add receipt and kitchen printers (Bluetooth, LAN, USB), connect a cash drawer, create stations, and route menu items to the right printer or KDS.

4 min read Updated 15 Nov 2026
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Every order has to reach the right place: the receipt to the guest, the coffee to the bar, the nasi goreng to the kitchen. In P&P Cashier, three things control this: printers connected to a device, stations (where items are prepared), and routing of categories to stations.

Supported printers#

  • ESC/POS thermal printers with 58 mm or 80 mm paper.
  • Bluetooth, LAN / Wi-Fi, or USB / built-in connections (for example, a printer built into an Android cashier device).
  • A cash drawer connected to the printer with an RJ11 cable.

1. Add a printer to a device#

A printer is always connected to one device (usually the cashier tablet). One device can print to several printers: receipts, kitchen, and bar.

  1. Open Devices. Go to Back OfficeDevices, then on the cashier tablet choose Printers & drawer.
  2. Tap “Add printer”. Give it a name, for example “Epson Cashier” or “Bar Printer”.
  3. Choose the connection and enter the address. LAN / Wi-Fi: the printer’s IP on the outlet network, for example 192.168.1.31 (port optional, for example 192.168.1.31:9100). Bluetooth: the printer’s MAC address (see the printer label or self-test page). USB / built-in: enter internal for a built-in printer, or the USB port name.
  4. Choose the paper width, 58 mm or 80 mm.
  5. Choose “Used for”. Receipts (receipts & provisional bills for guests) and/or Kitchen tickets (can be chosen as a station printer).
  6. Cash drawer. Turn this on if the drawer is connected to this printer. The drawer opens automatically on cash payments.
  7. Save, then test. Tap Test print and Test drawer. Tests only work while the device is online.

2. Create stations#

A station is where items are prepared, for example Kitchen, Bar, or Pastry. New outlets automatically get a Kitchen station.

  1. Open Kitchen stations. Go to Back OfficeKitchen stations. This menu appears when the Kitchen module is on.
  2. Tap “Add station”. Give it a name and type (Kitchen, Bar, Pastry, Other).
  3. Choose “Send tickets to”. Printer, KDS, or Printer + KDS.
  4. Choose the kitchen printer and/or KDS screen (a device paired in KDS mode).
  5. Set “Mark late after” (1–120 minutes). The ticket changes color on the KDS.
  6. Ticket language, if the kitchen needs a different language.
  7. Save, then Test print. A “TEST” ticket should come out of the kitchen printer.

3. Route menu items to stations#

  1. Open the “Category routing to stations” matrix on the Kitchen stations page.
  2. Check the target stations for each category. For example, Coffee → Bar, Main Dishes → Kitchen. A category can go to more than one station.
  3. Set per-item exceptions with Extra items on the station card. Example: Es Teh from the Food category is routed to Bar.
  4. Save. Changes only take effect after you save.
  5. Check “items have no station”. Items on this list won’t show up in the kitchen when ordered. Route them, or leave them if they don’t need preparing (for example, bread from the display case).

Outlet kitchen mode#

kitchen.modeprinter
Set this in Back OfficeSettingsReceipts & printing under Kitchen tickets: Kitchen printer, Kitchen display (KDS), or Printer + KDS. Each station’s output should match this mode.

Receipts#

On the same Back OfficeSettingsReceipts & printing page, set:

  • Receipt content: logo, outlet address, NPWPD (regional taxpayer number), tax breakdown, cashier name, header and footer (for example, the Wi-Fi password).
  • QR at the bottom of the receipt: no QR, digital receipt, or review.
  • Paper width and Receipt language.
  • Receipt print mode after payment.
receipt.print_modealways_print
Always print, Ask cashier (print / digital / none), or Digital receipt only. Digital receipts need internet on the device.

Reprinted receipts are always marked COPY (SALINAN on Indonesian receipts) and recorded in the audit log: who, when, and how many times.

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