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Devices & printers Pair tablets & phones

Devices & printers

Pair tablets & phones

Connect an iPad, Android tablet, or phone to an outlet: the device shows a code and the owner approves it. Covers staff personal phones and device quotas.

4 min read Updated 15 Nov 2026
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You don’t need to type a server address or any code from the Back Office into the device. Just open the P&P Cashier app, and an owner or manager approves it from a phone or laptop. The whole process takes less than two minutes.

What you need#

  • A tablet or phone (iPad or Android) with the P&P Cashier app installed and connected to the internet.
  • A Back Office account with the Manage devices permission. By default, Owner and Manager have it.

Pairing steps#

  1. Open the P&P Cashier app on the new device. The Pair this device screen shows a large QR code and a 6-character code, such as K7M-4QX, with a 10-minute countdown. Code expired? The device creates a new one automatically.
  2. Scan the QR code with a phone camera on a phone that’s signed in to the Back Office. Or open console.pickandpreps.com/pair and type the code. You can also go to Back OfficeDevices → Add device.
  3. Choose the outlet where this device will be used.
  4. Choose the device type. Outlet device for an iPad or phone owned by the outlet, or Staff personal phone for a phone owned by one staff member (see below).
  5. Choose the mode. Cashier (takes orders & payments, prints receipts), Waiter (takes orders at the table), or KDS (kitchen display; also choose its station).
  6. Give it a name, for example “Cashier iPad” or “Bar KDS Tablet”. The name is filled in automatically and you can change it.
  7. Tap Approve. The device shows “Paired ✓ [business name] · [device name]”, downloads the menu & settings, then shows the staff sign-in (pick your name → PIN).

Outlet device vs staff personal phone#

Outlet device Staff personal phone
Owned by The outlet One staff member
Mode Cashier, Waiter, or KDS Always Waiter
Who can sign in All outlet staff (pick name → PIN) Only its owner (PIN, or Face ID / fingerprint)
Shifts, cash drawer, refunds Yes (Cashier mode) Never
Void/discount approval Supervisor PIN on the device, or remote Only remote approval
Counts toward plan quota Yes No

Staff personal phones suit waiters who want to use their own phone to take orders and collect payment at the table. A personal phone is revoked automatically when its staff member is deactivated or removed from the outlet, and its data is wiped from that phone.

Fill a slot or replace an old device#

When approving, you can choose Add as:

  • New device: a device slot is created automatically.
  • Fill slot [name]: uses a slot you’ve already set up, with its printers and EDC already linked.
  • Replace [name]: for a broken or replaced tablet. The new device takes over the name, mode, station, printers, EDC, bill numbering, and any open shift. The old device is revoked and its local data is wiped.

After pairing#

In Back OfficeDevices you can:

  • See the Online/Offline status, last active time, last sync, and how many records are waiting to sync.
  • Edit the name, mode, or KDS station. A mode change takes effect at the device’s next sync.
  • Set up Printers & drawer for that device. See Printers & stations.
  • Make Local Hub. The first cashier tablet automatically becomes the Local Hub.
  • Revoke access: the device is signed out immediately and can’t make transactions anymore. Data that has already synced stays safe.

An Update available or Update required badge appears when the app version is outdated. Update when no transactions are in progress.

If pairing fails#

Message on the device What to do
Can’t reach the server Check the device’s Wi-Fi or mobile data, then tap Try again. A code that’s still valid can still be approved.
Request rejected Tap Create new code and ask the owner to approve it again.
Code expired Tap Create new code.
No permission to add devices Sign in with an Owner or Manager account.

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