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Reports & shifts Dashboard & sales reports

Reports & shifts

Dashboard & sales reports

Track today's revenue, view reports by item, cashier, channel, payment method, and tax, then export to Excel.

3 min read Updated 15 Nov 2026
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You can see all your sales figures in the Back Office, including from your phone. Data from the cashier tablets comes in as soon as it syncs, usually within seconds.

Dashboard#

Back OfficeDashboard shows today’s summary for the selected outlet:

  • Sales, Transactions, and Average per transaction, compared with the same day last week at the same time.
  • Open bills and their value.
  • Sales by hour and Top items.
  • Needs attention: things you should check.

Report types#

Open Back OfficeReports, choose a report type, then set the period and outlet.

Report What’s in it Use it for
Sales summary Gross sales through to net money received, transaction count, average, voids The big picture for a period
Daily sales Per business day: bills, discounts, service, tax, total Monthly summaries
Sales by hour Your busiest hours Planning staff schedules
By outlet Revenue, tax, service, and refunds across outlets Comparing outlets
By channel Dine-in, takeaway, QR, and delivery revenue + estimated commission Evaluating delivery apps
By payment method Money received per method, refunds, and each method’s share Reconciling with bank statements and settlements
By cashier Bills, total, average, voids, and discounts per cashier Staff performance
By item Best-selling items after discounts and refunds Menu engineering
By category Each category’s contribution Menu strategy
By brand Sales per brand Multi-brand / cloud kitchen
Modifiers Most popular modifier choices and the extra revenue they bring Modifier pricing
Tax & service (PBJT) DPP (tax base), PBJT (Indonesia’s regional restaurant tax, formerly PB1), and service per day per outlet + NPWPD (regional taxpayer number) Filing regional tax
Discounts Every manual discount: cashier, reason, approver, amount Controlling leakage
Voids & refunds Every item void, bill void, and refund Anti-leakage audits

Every report can be exported with Export Excel or Export CSV.

Transaction list#

Back OfficeTransactions lists every bill from the cashier, waiters, and guest QR orders. Search by bill number, guest name, delivery order ID, or table. Filter by payment method, order source, Has refund, or Reprinted.

Open a bill to see its items, payments, and Bill history: every change, along with who made it, any approval, and the device. From here you can also Refund, Reprint receipt, or Void bill for an open bill.

Business day#

Reports use the business day, not the calendar date. With a 04:00 cutoff, a sale at 01:30 early Saturday morning goes into Friday’s report. Set this in Back OfficeSettingsShifts & business day.

Filing regional tax#

  1. Open the Tax & service (PBJT) report.
  2. Choose the period (for example, one month) and the outlet.
  3. Export Excel. The file contains DPP, PBJT, and service charge per day, along with the outlet’s NPWPD.

Example: reading the By item report#

This week, Kopi Susu Gula Aren sold 412 cups for Rp9,890,000. The Custom item row shows “Es batu extra ×38” (extra ice), a sign that extra ice deserves to be a permanent modifier. See Custom items.

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