Moving tables & merging bills
Move a bill to another table, assign an order without a table to a table, and merge two bills without double counting.
On this page
Guests switch tables, a second group arrives and wants one bill, or an order without a table turns out to be sitting at a specific table. You can sort all of this out from the cashier or waiter app.
Moving tables#
- Open the bill. From the Tables tab, tap the original table, or open it from the Bills tab.
- Choose “Move table”. Pick the destination table.
- Done. If the destination table is empty, the bill moves right away: “Bill moved to T07”. Kitchen tickets are relabeled with the new table.
If the destination table already has a bill, the app shows “Table T07 already has bill … Merge the bills?” and offers Merge.
Assigning to a table#
For orders without a table (dine-in without a table, or takeaway orders that aren’t finished yet), open the order from the Active orders list, then choose Assign to table. The rules are the same as moving tables: if the destination table already has a bill, you’re offered Merge.
Merging bills#
There are three ways to merge:
- Move to a table that already has a bill → Merge.
- Assign to a table that already has a bill → Merge.
- Bill menu → Merge bills → choose another bill from the “Merge this bill into…” list.
The direction is always the same: the bill you have open is merged into the target bill. The target bill is the one that’s kept; the confirmation screen shows “This bill — merged away” and “Target bill — kept”.
What happens when bills are merged#
| Part | Result |
|---|---|
| Items & rounds | Move to the target bill. Rounds from the original bill are numbered after the target bill’s rounds. Kitchen status stays the same (cooking, ready, served). |
| Kitchen tickets | Move along, with the target bill’s table label and bill number. |
| Payments already made | Move along. Shift totals don’t change. |
| Item discounts | Stay attached to their items. |
| Bill discounts | Added together and frozen into a single fixed rupiah discount. Percentage discounts aren’t recalculated, so merging never increases or reduces the discount. |
| Split equally | Reset, because the total has changed. |
| QR guests | The QR session, status page, and digital receipt of the original bill move to the target bill. |
| Original bill | Gets the Merged status and a total of 0, and is never counted as a sale. No double counting in reports. |
Requirements#
- Both bills are still open (not paid in full) and at the same outlet.
- Delivery bills can’t be merged with other bills.
- No guest QRIS payment is currently being processed.
- Needs internet. Merging bills is never queued offline, because the other bill could be changing on another device. When offline, the app shows “Merging bills needs an internet connection”.
A table with 2 bills#
This can happen when two offline devices open the same table, or when a table move from an offline device syncs later. The system doesn’t throw away any data: the move is still applied, then the table is flagged “This table has 2 bills — Merge” and staff get a notification. Tap the flag, choose the bills, then merge them.
Guests moving themselves via QR#
A guest who scans another table’s QR code can move their own bill if the destination table is empty. Staff get a “Guest moved T03 → T07” notification. Guests can’t merge bills themselves; they’re asked to call a staff member. See Tables & QR.
Example#
Bill T03 (Rp180,000, 10% bill discount = Rp18,000) moves to T07, which already has a Rp240,000 bill with no discount. After merging, bill T07 contains all the items, with a subtotal of Rp420,000 and a bill discount of Rp18,000 (a fixed amount, not 10% of Rp420,000). Bill T03 gets the Merged status with a total of 0.
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